Editing Billing Accounts on a Service Request

You can add billing accounts, premises, and service points to a service request to ensure that the details of the request are associated with the correct entities.

For additional information about viewing or editing service requests in Oracle Fusion Service, see Service Requests in the Using Service Center in the Redwood Experience Guide

To add, edit, or remove billing accounts, premises, or service points to a service request:

1. Accessing the service request you want to edit on the Service tab of Account 360.
2. Click the Edit Billing Accounts link in the Action column.
3. The system opens the <Service Request Title>: Billing Accounts form in Oracle Fusion Service.
4. Complete the steps listed in the next task:

• Manage Billing Accounts, Premises, and Service Points