Supporting Business Customer Engagement

The Oracle Utilities Opower Business Customer Engagement solution encompasses the following cloud services:

  • The Business Customer Engagement Digital Self Service - Energy Management cloud service, a flexible web experience that provides business customers with personalized energy data, insights, and recommendations on how to save energy. The experience is delivered through modular, mobile responsive widgets that are included in a standalone web portal or embedded in the pages of a utility's web site. See Supporting Business Customer Engagement Digital Self Service - Energy Management Web Portal.
  • The Business Customer Engagement Proactive Alerts cloud service, which includes communications designed to notify business customers if they are on track for a high bill, and educate them about their energy use patterns so they can take action to save money and energy. See Supporting Business Customer Engagement Proactive Alerts.