Common - To Do Entry

This subject area includes pre-built metrics that can be used to analyze To Dos by attributes of Account, Contact, Device, Person, Premise, Service Agreement, Service Point, Measuring Component, and Usage Subscription.

Note:

Account, Person, Premise, and Service Agreement dimensions are visible only for utilities that have a Customer Analytics subscription. Device, Service Point, Measuring Component, and Usage Subscription dimensions are visible only for utilities that have a Device Analytics subscription.

Answer questions like these:

• How many incomplete To Do Entries are currently not being worked on / being worked on by users?
• What is the trend (volume and current incomplete state) of created To Do Entries over the past 24 months?
• Which accounts / premises have the highest number of incomplete To Do Entries?
• Which users have the highest number of incomplete To Do Entries?
• What is the average unassigned duration trend, based on creation date, for open To Do Entries belonging to a specific To Do Type?
• What is the average assigned duration trend, based on assigned date, for To Do Entries being worked on belonging to a specific To Do Type?