Customer - Service Agreement Arrears

The Service Agreement Arrears subject area can be used to review and analyze arrears (outstanding debt).

Answer questions like these:

• What is the distribution of outstanding debt by age (for example, by 30, 60, or 90 days)? This can be further analyzed by Customer Class, Service Type, and Service Agreement Type.
• What is the trend over the past 15 months of outstanding debt by age (for example, by 30, 60, or 90 days)?
• Who are the top 100 customers with the highest amount of outstanding debt older than 30 days?