• Asset and Device Management: Maintenance of controllable assets, such as "smart" thermostats, electric vehicle chargers, storage batteries, and other types of devices.

• Program Enrollment / Unenrollment: Identification specific customers that are eligible for particular programs, and establishing relationships between the customers, the programs, and if appropriate, device locations where one more controllable devices are (or have been) installed.

• Program Management: Creation and maintenance of Demand Response Programs to which customers can subscribe and which allow utilities to temporarily alter the settings of specific devices in their homes as a response to periods of high demand.

• Program Subscriptions: Maintenance of a customer's program subscriptions, which represent the customer's enrollment in a program and device registration. Program subscriptions link the customer to a program and device location where controllable devices are installed.

• Demand Response Event Management: Identification and reservation of a customer's controllable devices in response to usage demand.

• Oracle Utilities Cloud Service Foundation: tools used to orchestrate and automate infrastructure related processes and migrate data from legacy applications into the cloud service.

• Oracle Utilities Analytics Visualization: a suite of analytics applications that provides access to real-time data for self service exploration, discovery, visualization, and analysis. It includes rich pre-built analytical data models, metrics, and key performance indicators that allow you to derive strategic insights from your data.