Event | Log Type | To Do Entry Status | Content of Details | Content of Assigned To (on To Do entry and To Do Log) | Log User ID | Contents of Sent By (on To Do entry) |
---|---|---|---|---|---|---|
A To Do is created (by the system or by a user) | Created | Open | ID of user who created the To Do | |||
A To Do is created (by the system or by a user) in Being Worked On status | Created | Being Worked On | User ID of user who was assigned this To Do | ID of user who created the To Do | Creating user's ID | |
A To Do is completed (by the system or by a user) | Completed | Complete | ID of user who completed the To Do | |||
A user takes an open To Do | Assigned | Being Worked On | Selected by user | Assigned To User ID | Assigned To User ID | ID of user who assigned the To Do |
A supervisor assigns a To Do to a user (also happens if they reassign) | Assigned | Being Worked On | Assigned to user | Assigned To User ID | ID of user who assigned the To Do | ID of user who assigned the To Do |
A user forwards an entry to a user | Forwarded | Being Worked On | Log details entered by user | Forwarded To User ID | ID of user who forwarded the To Do | ID of user who forwarded the To Do |
A user forwards an entry to a role | Forwarded | Open | Forwarded to role Role Description (Role ID) + Log details entered by user | ID of user who forwarded the To Do | ID of user who forwarded the To Do | |
A user sends back a To Do | Sent back | Being Worked On | Log details entered by user | Sent Back To User ID | ID of user who sent back the To Do | ID of user who sent back the To Do |
A user adds a log entry | User Details | Status remains the same | Log details entered by user | ID of user who added the entry | ||
A user manually overrides priority | Override Priority | Status remains the same | Priority changed from old value to new value | Assigned To User ID | ID of user who made the change | |
Priority is updated by a calculate priority algorithm | Calculated Priority | Status remains the same | Priority changed from old value to new value | ID of user that added or updated the To Do or the user associated with the Recalculate Priority batch job. |