Getting Started

Single Sign-On (SSO) makes it easier for customers to access their energy information on the Solution Extension portal by allowing them to use their utility web application username and password. In this setup, Oracle Utilities acts as an identity bridge between the utility as Identity Provider and the Solution Extension as Service Provider. The following diagram shows an example integration with the utility site, Oracle Utilities Opower Energy Efficiency Web Portal, and Solution Extension partners.

Note: While this documentation refers to the Energy Efficiency Web Portal, the SSO configuration information also applies to Digital Self Service - Energy Management, except where explicitly noted. For more information about the features and requirements of Digital Self Service - Energy Management, see the Oracle Utilities Opower Digital Self Service - Energy Management Cloud Service Product Overview.

With SSO, customers can log into the utility website and navigate to the Energy Efficiency Web Portal or Solution Extension partner portal without creating an additional account or going through a separate authentication process. If customers attempt to access an Oracle Utilities or Solution Extension portal and are not currently logged in to the utility website, they are automatically directed to the utility website to sign in. After a successful authentication, the customer is returned to the page they were trying to view.

SSO relies on communication between federation servers managed at each tier, which includes the utility, Oracle Utilities, and all Solution Extension partners.