Automatic Maintenance Mode
Digital Self Service - Transactions can automatically display a maintenance page when Oracle Utilities Customer Care and Billing is unavailable and automatically resumes normal operation when Oracle Utilities Customer to Meter becomes available again. When enabled, the maintenance page content can be configured to display a custom message.
The following image shows a standard example of the maintenance message and indicates the primary configuration options which can be submitted as a request using My Oracle Support.
Use the table below to review all available configuration options.
| Image Number | Configuration Option |
|---|---|
| Not Depicted |
Automatic Maintenance Mode Digital Self Service - Transactions can automatically display a maintenance page when Customer Care and Billing is unavailable and automatically resumes normal operation when Oracle Utilities Customer to Meter becomes available again. Default: Disabled |
| 1 |
Maintenance Message An error message is displayed when Digital Self Service - Transactions is unavailable due to Customer Care and Billing or Customer to Meter being unavailable. Default: None |
| 2 |
Maintenance Support Message A support resources message is displayed when Digital Self Service - Transactions is unavailable due to Customer Care and Billing or Customer to Meter being unavailable. This message can highlight customer support resources such as a customer support phone number, email address, or other contact information. Default: None |