Contacting Your Delivery Team
Your Oracle Utilities Delivery Team is the group responsible for assisting your deployment of Digital Self Service - Transactions. Contact your Delivery Team if you have any questions about your program products and implementation. Open a service request in My Oracle Support to coordinate configuration of Digital Self Service - Transactions features.
To request changes to default product and message configurations:
- Review the tables provided in this documentation for each feature that has applicable configuration options.
- Provide any changes to the default product and message configurations listed for each feature by submitting your request through My Oracle Support.
- Go to My Oracle Support. Click Cloud Support and log in.
- Click the Create Service Request button and follow the prompts to complete the Service Request.