Outages
Customers have resources available to them when outages occur. Digital Self Service - Transactions provides self-service options to view and report outages, and review an Outage Map. These features include:
Requirements
Utility Requirements
-
Oracle Version Requirements: Outage features require Customer to Meter 2.9.0.1.0 or higher or Customer Cloud Service 22C or higher.
Customer Requirements
|
Category |
Description |
|---|---|
|
Billing Frequency |
Not applicable. |
|
Data Delivery Frequency |
Not applicable. |
|
Data Requirements |
Not applicable. |
|
Data History |
Not applicable. |
|
Data Coverage |
Not applicable. |
|
Supported Fuels |
Electricity or gas. Customers with two fuels can only view outages for the singular fuel type configured for Outages by the Utility. |