Create Users
You must create users to control access to Digital Self Service - Transactions. Admin and CSR users are manually created through the Oracle Cloud Infrastructure Identity and Access Management Admin Console. If you use groups as part of your implementation, you may assign users to their respective group. External users can self-register for Digital Self Service - Transactions accounts or can be bulk imported. See Create a Self-Registration Profile for additional information required to configure user self-registration.
Creating Individual Admin and CSR Users
When adding individual users including administrators and CSRs, consider the rights of access you want to grant them within Oracle Cloud Infrastructure Identity and Access Management.
It is recommended that only a few users have Identity domain administrator access and that supporting staff including CSRs have a lower-level role such as Help desk administrator to prevent unintentional changes.
See Understanding Administrator Roles for additional information about administrator roles and how to add or remove a user account from an administrator role.
CSRs will need access to Oracle Cloud Infrastructure Identity and Access Management only if they are expected to be able to unlock web user accounts on behalf of a customer. Otherwise, CSRs can assist customers with password resets using existing tools including the Customer Billing System and the Digital Self Service - Transactions web portal.
To create new users individually:
- Log in to the Oracle Cloud Infrastructure Identity and Access Management Admin Console, navigate to Users and select Create user.
- Enter the user’s personal information.
- Click Create.
Bulk Importing External Users
You may also import multiple users using the bulk import process in Oracle Cloud Infrastructure Identity and Access Management. To import users in bulk, from the Users area, in the More actions drop-down list, select Import users. In the dialog box that opens, you can select Download sample file to download the import template. You can update the sample csv file with applicable user information. When finished, you then import the file using the same Import users action.
Users’ existing passwords can be retained from the source system if they are included hashed in the user import.
This table outlines the user attributes that Oracle Cloud Infrastructure Identity and Access Management passes to Digital Self Service - Transactions:
| Name | Format | Type | Value | Condition |
|---|---|---|---|---|
|
groups This attribute is not required if groups are not used in your implementation. |
Basic |
User Attribute |
DSSUserGroup |
All Groups |
|
firstName |
Basic |
User Attribute |
First Name |
|
|
lastName |
Basic |
User Attribute |
Last Name |
|
|
|
Basic |
User Attribute |
Primary Email |
|
|
username |
Basic |
User Attribute |
Username |
|
|
userID |
Basic |
User Attribute |
Assigned User ID |