Single Sign-On (SSO) Configuration

The mapping of web user IDs for Oracle Utilities Customer to Meter or Oracle Utilities Customer Care and Billing accounts is maintained by the Digital Self Service - Transactions system. The identity assertion only authenticates a web user ID, group, and identifying information.

To support single logout behavior for customers, the utility must provide Oracle with a logout URL. When a customer logs out of Digital Self Service - Transactions, they are redirected to the logout URL provided by the utility, which then redirects to a customer login page. This redirection occurs after the customer is logged out from the utility’s Identity Provider.

Determine Your SSO Implementation

Determine if your identity system supports OpenID Connect (OIDC) and the ability to maintain separate configuration for Stage and Production environments.

• If your identity system, including Oracle Identity and Access Management, supports OpenID Connect refer to OpenID Connect Single Sign-On Configuration.
• If your identity system does not support OpenID Connect, an identity bridge is required. Refer to Supported SAML Single Sign-On Profiles.