Solar Savings Insight

The Solar Savings Insight provides a simplified view of how much money a customer has saved on their electricity bill since becoming a solar customer. Solar customers who navigate to the Electricity view in the Data Browser for the first time are shown the Solar Welcome Experience. Upon subsequent visits, the customer is shown their Billing Insight followed by the Solar Savings Insight.

Design

The following image is an example of the Solar Savings Insight.

Figure 2-13 Solar Savings Insight


This image is an example of the Solar Savings Insight.

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Table 2-4 Configuration Options

Configuration Option Input Value

Disclaimer Statement (Not depicted)

Use this option to tell customers about additional information they need to know about the utility's solar program.

Default:

No disclaimer is included.

Required

Choose one of the following:

  • Use default of no disclaimer.
  • Use the following disclaimer statement:

User Experience Variations

This section describes user experience variations in the Solar Savings Insight.

Inadequate History or No Savings Reduction

While there is no billing data history requirement, customers with 12 or more months of pre-solar data might have a more complete experience, because the Solar Savings Insight attempts to compare pre-solar data to post-solar data. The insight varies depending on the amount of billing data that is available. Additionally, some customers might not experience a savings when they move to a solar program.

This table describes the Solar Savings Insight user variations, where a month is equal to one billing read:

Pre-Solar Billing History Post-Solar Billing History Saving Since Switching? User Experience
Less than 12 months One or more months Either saving or not saving

The insight shows one box:

  • Average monthly electricity charges since moving to solar
12 or more months Less than six months Saving

The insight shows three boxes:

  • Average monthly electricity charges before going solar
  • Average monthly electricity charges since going solar
  • A tip about how weather can impact your electricity charges
12 or more months Six or more months Saving The default experience is displayed.
12 or more months One or more months Not saving

The insight shows three boxes:

  • Average monthly electricity charges before going solar
  • Average monthly electricity charges since going solar
  • A message asking if there have been changes in energy usage that might contribute to the customer not saving since the move to solar

Buy All/Sell All Customers

For customers on a Buy All/Sell All tariff, the useGenCreditsVariation configuration option should be set to true. With the option set, the Solar Savings Insight displays average production credits and total production credits.

For customers with less than a year of solar billing history, the module varies as follows:

  • The first box displays the average amount of product credits since going solar
  • The second box displays the total amount of credits the customer has received since going solar
  • The statement below the boxes reads "Based on your monthly solar credits, starting <start date of BASA>. Your average usage charges during the same period are <$X>."

For customers with more than one year of solar billing history, the module varies as follows:

  • The first box displays the average amount of product credits during the last year
  • The second box displays the total amount of credits the customer has received in the last year
  • The statement below the boxes reads "Based on your monthly solar credits in the last 12 bills, starting <start date of bill period 12 months ago>. Your average usage charges during the same period are <$X>."