Solar Savings Insight
The Solar Savings Insight provides a simplified view of how much money a customer has saved on their electricity bill since becoming a solar customer. Solar customers who navigate to the Electricity view in the Data Browser for the first time are shown the Solar Welcome Experience. Upon subsequent visits, the customer is shown their Billing Insight followed by the Solar Savings Insight.
User Experience
The Solar Savings Insight includes the following components:
- Before Solar Statement: This statement tells the customer what their average monthly electricity charges were before moving to solar.
- After Solar Statement: This statement tells the customer what their average monthly electricity charges are after moving to solar.
- Average Savings Statement: This statement tells the customer what their average reduction in electricity charges are since moving to solar. Customers must have at least 12 months of billing history before becoming a solar customer, six or more bill reads after becoming a solar customer, and be saving money since their switch to solar to see the default view of the Solar Savings Insight.
- Date Range: The statement identifies which date ranges are being compared, to come up with the calculated amounts.
- Disclaimer Statement: (Not depicted) An additional message property is available below the date range so utilities can add their own disclaimer language, if needed. By default, this property is set not to display. You can include a configurable URL in the disclaimer if needed.
The following image is an example of the Solar Savings Insight.
User Experience Variations
This section describes user experience variations in the Solar Savings Insight.
Inadequate History or No Savings Reduction
While there is no billing data history requirement, customers with 12 or more months of pre-solar data might have a more complete experience, because the Solar Savings Insight attempts to compare pre-solar data to post-solar data. The insight varies depending on the amount of billing data that is available. Additionally, some customers might not experience a savings when they move to a solar program.
This table describes the Solar Savings Insight user variations, where a month is equal to one billing read:
| Pre-Solar Billing History | Post-Solar Billing History | Saving Since Switching? | User Experience |
|---|---|---|---|
|
Less than 12 months |
One or more months |
Either saving or not saving |
The insight shows a box:
|
|
12 or more months |
Less than six |
Saving |
The insight shows three boxes:
|
|
12 or more months |
Six or more months |
Saving |
The default experience is displayed. |
|
12 or more months |
One or more months |
Not saving |
The insight shows three boxes:
|