Home Profile

The Home Profile highlights the customer's progress in completing the Home Energy Analysis survey, and reminds them of the impact of completing the survey on their report insights. The module includes a list of known and unknown home attributes, a percent complete wheel, and a link to the survey itself.

Appears in: Progress Report, Welcome Report

Home Profile Example

The image below shows an example of the Home Profile module.

Image of a home energy analysis that has not been completed by the customer

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option Input Value

Online Energy Assessment Name

The utility may select an alternative name for the Home Energy Analysis.

Default: By default, Home Energy Survey is used.

Optional

Header

The header varies by state. The utility may select alternative headers for each state.

Default:

  • Not started: Start your Home Energy Survey
  • Incomplete: Complete your Home Energy Suvey
  • Recently completed: Congrats to completing your Home Energy Analysis survey
  • Completed: Start your Home Energy Survey

Required

Explainer text

The explainer text may be configured for each state.

Defaults:

  • Not attempted: You’re so close to getting personalized tips for energy savings and more accurate neighbor comparisons!
  • Incomplete: For personalized tips on energy savings and more accurate neighbor comparisons, complete this quick survey.
  • Recently completed: Personalized tips and accurate neighbor comparisons are now at your fingertips.
  • Completed: Update your Home Energy Survey to get better tips and more accurate neighbor comparisons.

Required

Call to Action Button Text

The QR codes call to action may be configured by state.

Default:

  • Not attempted: Start the survey
  • Incomplete: Finish the survey
  • Recently completed: View your survey
  • Completed: Update the survey

Required

Call to Action URL

The utility may configure the URL by state.

Default: utility.co/homesurvey

Required

User Experience Variations

The user experience of the feature may vary for customers and utilities depending on their service types (gas, electricity, dual fuel, and so on), available data, costs, locale, and other factors. For more information, see the Home Profile topic in the Oracle Utilities Opower Energy Efficiency Cloud Service Overview.