Getting Started

This guide is used during the Oracle Utilities Opower launch process to provide product design information, collect utility configuration preferences for the products being launched, and track the finalization of these preferences. The preferences are then used to set up your Oracle Utilities Opower products and platform. This guide focuses on configuration preferences for Email Home Energy Reports.

Note: This HTML documentation is for reference only. Your Delivery Team will give you a .pdf or .docx version of the document to capture your inputs. Once submitted to Oracle Utilities, all utility inputs recorded in the configuration guides are final and cannot be modified. Ensure that all configuration inputs are accurate before submitting them.

Product Overview

Email Home Energy Reports are communications sent through the email channel to engage utility customers about their home energy use. They include a neighbor comparison, personalized tips, and links to online resources where customers can learn more about their usage and ways to save. Marketing modules may also be included. The goals of the product are to give customers actionable insights about their energy and motivate them to lower their usage.

Disclaimers

Your utility might not have all of the products or features described in this document. Contact your Delivery Team if you have questions.