Context-Aware Tips

The Context-Aware Tips module helps a customer understand why they are bring presented with a specific tip on their report. The module includes a personalized tip insight that explains why the customer is presented with a specific tip based on their report data. The tip content provides actionable and relevant information about the best ways for the customer to save energy, and a link which drives the customer to a web portal where they can get more information to take further action.

Personalized tip insight: The personalized tip insight is located above the tip header and explains why the customer is receiving this specific tip based on their report data.

Header: The header creates a link between the report insights and tip content. For example, "How can you reduce heating costs?"

Tip Content: The tip module provides actionable and relevant data that educates the customer about the best way to save energy. The module is comprised of a title, a tip across the bottom giving the customer actionable information to balance savings and comfort in their home, and an accompanying illustration.

Call to Action: Customers who have completed the Home Energy Analysis can click See More Ways to Save to view additional energy saving tips in the Oracle Utilities web portal.

Requirements and Limitations

Fuel: N/A.

AMI Data Required: N/A.

Data History: N/A.

Billing Frequency: N/A.