Target Rank Insight

The Target Rank Insight is designed to inform the customer of their current rank as compared to other customer homes, and encourage them to continue to improve their rank by using less energy. The module includes the customer's current rank, an insight about how the customer rank has changed since the last report, and a call to action that highlights how much money the customer can save by improving their energy use.

Note: This module is only available as part of the Target Rank Edition.

Title: By default, the title is "Your neighbor efficiency rank" to emphasize that the comparison is against other neighbors or similar homes.

Rank: The customer's current rank is displayed in large font. This is the customer's rank as compared to other customer homes (typically 100 homes).

Insight Statement: An insight statement appears next to the rank to describe how the customer has progressed since their previous Target Rank report. The insight statement may congratulate the customer for reaching their target rank, inform them how many ranks they've gained or lost since the previous report, or denote a personal best rank.

Call to Action: Language at the bottom of the module encourages customers to continue to improve their rank by highlighting how much money can be saved by reaching the target rank within the campaign period.

Requirements and Limitations

Fuel: Gas-only, electric-only.

AMI Data Required: N/A.

Data History: 12 months of historical billing data.

Billing Frequency: Monthly or bimonthly.