Peak Time Rebates

The Peak Time Rebates program consists of web features as well as print and digital communications that encourage utility customers to reduce their energy usage during peak event days throughout the year, thereby lowering energy demand on a large scale. The program offers customers monetary credits towards their next bill when they reduce their energy use during peak events.

The Peak Time Rebate widget allows customers who are enrolled in Peak Time Rebates to view their historical peak event day rebate and energy saving information in a user-friendly graph.

Peak Time Rebate widget displaying the Bill Credits view in Digital Self Service Energy Management

Depending on what options are available from the utility, customers can view the following information:

  • Bill Credits: This graph displays how much money a customer has earned by saving energy on peak rebates event days.
  • Average Homes: This graph displays how much money a customer has saved compared to homes within 100 miles of them and who saved energy on an energy savings day. Average homes data is only available for the money comparison and peak rewards experiences.
  • Tool tip: When hovering over the Bill Credits or Average Homes graphs, pertinent information about the day is displayed including date and day of the week, specific event hours and average temperature during that period, how much energy the customer saved compared to their baseline, and the rebate amount is displayed.
  • Total Bill Credits: This section calculates the customer’s cumulative rebate amount for the selected season.

See the Oracle Utilities Opower Peak Time Rebate Product Overview for more information about the product's requirements and features.

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