Announcement
The Announcement module states the intent of the report. It includes text and an image that either welcomes customers to their new report experience or acknowledges a change to the customer's program.
Appears in: Welcome and Announcement Report, Limited Income Report, Time of Use Report, and Peak Focused Report
On this page:
Requirements
Utility Requirements
|
Category |
Description |
|---|---|
|
Required Cloud Service |
Energy Efficiency Cloud Service |
|
Scale |
Not applicable. |
Customer Requirements
|
Category |
Description |
|---|---|
|
Billing Frequency |
Not applicable. |
|
Data Delivery Frequency |
Not applicable. |
|
Data Requirements |
Not applicable. |
|
Data History |
Not applicable. |
|
Data Coverage |
Not applicable. |
|
Supported Fuels |
Electric-only, gas-only, dual fuel |
Limitations
- Report type: This module is only offered as part of a welcome experience or as part of the Welcome and Announcement Report.
User Experience
This section describes the user experience for each report type.
Welcome and Announcement Report
Welcome Report
The Welcome Report version of the module introduces the customer to their new report experience and clearly indicates that subsequent reports are not bills. This image is an example of the Announcement module for a new customer that receives a Welcome Report.
Announcement Report
The Announcement Report version of the module is customized to support the announcement type selected by the utility. This image shows an example of the module customized for an Announcement Report.
Time of Use Report and Peak Focused Report
Time of Use Report and Peak Focused Report version of the module emphasizes the report message of the importance of saving energy at all times, while also educating customers about the additional benefits of saving during peak hours. The module varies slightly for new and legacy customers.
Time of Use Welcome Report, Peak Focused Welcome Report - New Customer
Time of Use Welcome Report, Peak Focused Welcome Report- Legacy Customer
Limited Income Report
The Limited Income Report version of the module emphasizes the report message of how saving energy can help the customer save money. The module varies slightly for new and legacy customers.
Limited Income Welcome Report - New Customer
Limited Income Welcome Report- Legacy Customer
User Experience Variations
The user experience of the feature may vary for customers and utilities depending on their service types (gas, electricity, dual fuel, and so on), available data, costs, locale, and other factors. For more information, see the Announcement description in the Oracle Utilities Opower Energy Efficiency Cloud Service Product Overview and go to the User Experience Variations section.
Configuration Options
For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.
| Configuration Option | Input Value |
|---|---|
| Heading - Welcome Report, Limited Income Report, Time of Use Welcome Report, Peak Focused Report Default:
|
Optional Choose one of the following:
|
|
Heading - Time of Use Report, Peak Focused Report Default:
|
Optional Choose one of the following:
|
|
Heading - Announcement Report The Announcement Report heading is customized to support the announcement type selected by the utility. Default: Not applicable. |
Required Contact your Delivery Team about customizing the Announcement module. |
|
Announcement text - Welcome Report Default: "In addition to your bill, these personalized reports help you save energy, which helps us deliver, more reliable energy. Each report (including this one!) uses your actual energy use data, so you can get relevant tips and insights. Other Utility Co customers have already saved a total of $XX.XX with their reports - and now you can start saving, too." |
Optional Choose one of the following:
|
|
Announcement text - Time of Use Welcome Report, Peak Focused Report New Customer Default: "In addition to your bill, these personalized reports help you save energy, which helps us deliver clean energy. And since you're on a Time-of-Use (TOU) plan, you'll also get helpful information to get you the most out of it. Each report (including this one) uses your actual energy use data, so you can get relevant tips and insights." Legacy Default: "To help you save even more energy, we've made some updates to these reports. Since You're on a Time-of-Use plan, your reports will now include useful information to help you shift your energy use and save more during peak hours. You'll still get your usual energy tips and insights, so you can keep on saving no matter what time of day it is." |
Optional Choose one of the following:
|
|
Announcement text - Announcement Report Default: Not applicable. |
Required Contact your Delivery Team about configuring the Announcement module copy. |
|
Announcement text - Limited Income Report New Customer Default: "These reports are designed to help you save energy and money, so your energy bill can be one less thing to worry about. So, in addition to your usual bill, we’re sending these personalized reports to show you areas of your home you should focus on reducing. These reports have already saved UtilityCo customers a total of $XX.XX—and now you can start saving, too." Legacy Default: "Our goal with these reports has always been to help you save energy and money, so your energy bill can be one less thing to worry about. In fact, you and other UtilityCo customers have already saved a combined total of $500,000 with these reports—and now we’re ready to help you save even more." |
Optional Choose one of the following:
|
| Image
The module image must support the welcome or utility announcement message. |
Optional
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