Self-Comparison

The Self-Comparison module offers customers a concise and personalized explanation for why a bill might be different or similar compared to a past bill. It includes a self-comparison that shows how the customer compares against their past energy use, rationale for the delta they might notice (for example, weather insights or bill period details), acknowledgment of improvement, and a moment of pride highlight. In the Solar Report, the Self-Comparison module includes solar-focused text and design variants of the comparison graph for the negative net energy and net zero energy states experienced by solar customers.

Appears in: Progress Report, Solar Progress Report

Design

Progress Report - Self-Comparison

This image shows an example of the Self-Comparison module design for the Progress Report.

Image of Self-Comparison module design for the Progress Report

This image shows an example of the Self-Comparison module design for the Solar Report.

Image of the Self-Comparison module design for the Solar Report

Usage Increased
Usage Decreased
Usage Same

Each state can accommodate all net negative, all net positive, net zero, and net positive and net negative in the same graph.

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option	Input Value
Progress Report Year Over Year Variant - Insight Opener It is recommended that the term 'energy' is used for all fuel types, but single fuel clients may configure this to 'electricity' or 'gas' Default: Insight with change default text: This period, your [energy] use [decreased] by: Insight with no change default text: This period, your [energy] use was	Optional Choose one of the following: Use the default. Replace 'energy' with 'electricity' or 'gas.'
Progress Report Bill Period Over Bill Period Variant - Insight Opener It is recommended that the term 'energy' is used for all fuel types, but single fuel clients may configure this to 'electricity' or 'gas' Report Default: Insight with change default text: This period, your [energy] use [decreased] by: Insight with no change default text: This period, your [energy] use was:	Optional Choose one of the following: Use the default. Replace 'energy' with 'electricity' or 'gas.' .

Configuration Option

Input Value

Progress Report Year Over Year Variant - Insight Opener

It is recommended that the term 'energy' is used for all fuel types, but single fuel clients may configure this to 'electricity' or 'gas'

Default:

Insight with change default text: This period, your [energy] use [decreased] by:
Insight with no change default text: This period, your [energy] use was

Optional

Choose one of the following:

Use the default.
Replace 'energy' with 'electricity' or 'gas.'

Progress Report Bill Period Over Bill Period Variant - Insight Opener

It is recommended that the term 'energy' is used for all fuel types, but single fuel clients may configure this to 'electricity' or 'gas'

Report Default:

Insight with change default text: This period, your [energy] use [decreased] by:
Insight with no change default text: This period, your [energy] use was:

Optional

Choose one of the following:

Use the default.
Replace 'energy' with 'electricity' or 'gas.' .

User Experience Variations

The explainer headline and body text vary depending on the customer's energy use, fuel type, and whether a year-over-year or bill-over-bill comparison is used.

Available data - Solar Report

If a customer has less than 13 months of data, they are shown a fallback experience that compares the current bill period to the previous bill period.