Get Customer Activity History

get

/rest/apis/customer/interactions/customerActivityHistory/{accountId}

This operation retrieves the particular account's activity history.

Request

Path Parameters
Query Parameters
  • From Date Time is a required input of date range for which the customer activity history is returned.
  • The limit element is an integer value that specifies the paging size for number of records to return when serving a client request.
    Example:
    20
  • To Date Time is a required input of date range for which the customer activity history is returned.

There's no request body for this operation.

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Response

Supported Media Types

200 Response

Success response
Body ()
Root Schema : C1-GtCuAcHi
Type: object
Show Source
Nested Schema : interactions
Type: array
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Nested Schema : interactionTypes
Type: array
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Nested Schema : items
Type: object
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  • Maximum Length: 12
    Icon Name from Redwood library for example "ico-contacts.svg", "ico-check.svg". This is the URL value from the display icon reference code definition.
    Example: ico-financials.svg
  • Maximum Length: 14
    Unique identifier of the row. This is a concatenation of the "activity type" and the entity PK 1-5.
    Example: BL549134324111
  • Account Activity Date Time
    Example: 2008-11-01T00:00:00-04:00
  • Allowed Values: [ "BF ", "BL ", "C1 ", "C2 ", "CA ", "CC ", "CE ", "CO ", "CP ", "CR ", "FA ", "OC ", "OE ", "OP ", "PA ", "PP ", "PY ", "RC ", "SE ", "SS ", "SV ", "WE ", "WO " ]
    Account Activity Type * `BF ` - Business Flag, * `BL ` - Bill, * `C1 ` - Cut Event, * `C2 ` - Cut Process, * `CA ` - Case, * `CC ` - Customer Contact, * `CE ` - Collection Event, * `CO ` - Cash Only History, * `CP ` - Collection Process, * `CR ` - Credit Rating History, * `FA ` - Field Activity, * `OC ` - Outage Call, * `OE ` - Overdue Event, * `OP ` - Overdue Process, * `PA ` - Payment Arrangement, * `PP ` - Pay Plan, * `PY ` - Payment, * `RC ` - Rebate Claim, * `SE ` - Severance Event, * `SS ` - Self-Service Task, * `SV ` - Severance Process, * `WE ` - Write Off Event, * `WO ` - Write Off Process
    Example: BL
  • navigationInfo
  • Maximum Length: 1000
    Primary text
    Example: Bill for $1002.43
  • Maximum Length: 1000
    Secondary text
    Example: Due 11-17-2008
  • Maximum Length: 1000
    Tertiary text
    Example: 1037 days in bill period
Nested Schema : navigationInfo
Type: object
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  • Maximum Length: 32
    Navigation Context includes navigation option, navigation key, context fields(1-5), and context values (1-5).
    Example: navigationOption : customerContactMaint1 navigationKey: customerContactMaint contextField1 : CC_ID contextValue1 : 5545313333
  • Maximum Length: 32
    Navigation Type is a lookup with valid values: URL, data
    Example: data
Nested Schema : items
Type: object
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  • Maximum Length: 60
    Description of the interaction type value.
  • Maximum Length: 12
    Icon Name from Redwood library for example "ico-contacts.svg", "ico-check.svg". This is the URL value from the display icon reference code definition.
    Example: ico-financials.svg
  • Maximum Length: 10
    Tag value for grouping of Interaction Types by categories.
  • Maximum Length: 12
    List of Interaction Type Codes for the client to use upon rendering.

400 Response

Bad Request
Body ()
Root Schema : problemDetailDocument
Type: object
Show Source
  • Maximum Length: 60
    The long message description from the Oracle Utilities Application Framework in CDATA format.
  • Minimum Value: 0
    Maximum Value: 9999
    The HTTP Status code for the error.
  • Maximum Length: 60
    Fully qualified URL consisting of the Base URI Timestamp of error in ISO format, the User used for the transaction, the Message Category within Oracle Utilities Application Framework, the Message Number within Oracle Utilities Application Framework, the Request URL and the HTTP method used for the transaction.
  • Maximum Length: 60
    URL of the format "A/message/X/Y" where A is the base URI, X is the Message Category and Y is the Message Number within Oracle Utilities Application Framework.
  • serverMessage
  • Maximum Length: 60
    The stack trace shows where the error occurs during the execution of a program.
  • Maximum Length: 60
    Fully qualified error message from Oracle Utilities Application Framework in CDATA format.
Nested Schema : serverMessage
Type: object
Show Source
  • Maximum Length: 60
    Delimited sequence of programs called.
  • Maximum Length: 60
    The long message description from the Oracle Utilities Application Framework in CDATA format.
  • Minimum Value: 0
    Maximum Value: 0
    Message Category within Oracle Utilities Application Framework.
  • Minimum Value: -99999
    Maximum Value: 99999
    Message Number within Oracle Utilities Application Framework.
  • Maximum Length: 60
    Fully qualified error message from Oracle Utilities Application Framework in CDATA format.
  • Maximum Length: 60
    Name of the program that encountered the error.

500 Response

Internal Server Error
Body ()
Root Schema : problemDetailDocument
Type: object
Show Source
  • Maximum Length: 60
    The long message description from the Oracle Utilities Application Framework in CDATA format.
  • Minimum Value: 0
    Maximum Value: 9999
    The HTTP Status code for the error.
  • Maximum Length: 60
    Fully qualified URL consisting of the Base URI Timestamp of error in ISO format, the User used for the transaction, the Message Category within Oracle Utilities Application Framework, the Message Number within Oracle Utilities Application Framework, the Request URL and the HTTP method used for the transaction.
  • Maximum Length: 60
    URL of the format "A/message/X/Y" where A is the base URI, X is the Message Category and Y is the Message Number within Oracle Utilities Application Framework.
  • serverMessage
  • Maximum Length: 60
    The stack trace shows where the error occurs during the execution of a program.
  • Maximum Length: 60
    Fully qualified error message from Oracle Utilities Application Framework in CDATA format.
Nested Schema : serverMessage
Type: object
Show Source
  • Maximum Length: 60
    Delimited sequence of programs called.
  • Maximum Length: 60
    The long message description from the Oracle Utilities Application Framework in CDATA format.
  • Minimum Value: 0
    Maximum Value: 0
    Message Category within Oracle Utilities Application Framework.
  • Minimum Value: -99999
    Maximum Value: 99999
    Message Number within Oracle Utilities Application Framework.
  • Maximum Length: 60
    Fully qualified error message from Oracle Utilities Application Framework in CDATA format.
  • Maximum Length: 60
    Name of the program that encountered the error.
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