Customer Contact REST Endpoints
Interactions/Customer Contact
Customer contacts are used to record when and why a customer is contacted through an inbound communication channel or to initiate an outbound communication that can be sent for delivery.
- Create Customer Contact
- Method: postPath:
/rest/apis/customer/interactions/customerContacts/ - Get Customer Contact
- Method: getPath:
/rest/apis/customer/interactions/customerContacts/{customerContactId} - Update Customer Contact
- Method: putPath:
/rest/apis/customer/interactions/customerContacts/{customerContactId}