Case REST Endpoints
Interactions/Case
Cases are a highly configurable object that can be used to handle various types of requests that can be tracked and require a workflow to enable resolution.
- Action Case
- Method: patchPath:
https://server:port/spl/rest/apis/customer/interactions/cases/{caseId}/action
- Create Case
- Method: postPath:
https://server:port/spl/rest/apis/customer/interactions/cases/
- Delete Case
- Method: deletePath:
https://server:port/spl/rest/apis/customer/interactions/cases/{caseId}
- Get Case
- Method: getPath:
https://server:port/spl/rest/apis/customer/interactions/cases/{caseId}
- Search Case
- Method: getPath:
https://server:port/spl/rest/apis/customer/interactions/cases/search/case
- Update Case
- Method: putPath:
https://server:port/spl/rest/apis/customer/interactions/cases/{caseId}