Retrieve Service-Related Customer Details
post
https://server:port/spl/rest/apis/customer/service/startStopTransferTasks/serviceRelatedCustomerDetails
This operation is used to retrieve the service-related information for the input account and/or person.
Request
There are no request parameters for this operation.
Supported Media Types
- application/xml
- application/json
Root Schema : schema
Type:
Show Source
object-
accountId: string
Maximum Length:
10Account ID -
customerServiceRequestType: string
Maximum Length:
30Customer Service Request Type controls how a specific customer service request is processed.Example:DSS-NEW-SERVICE -
personId: string
Maximum Length:
10Person ID -
personOrBusiness: string
Allowed Values:
[ "B ", "P " ]Person/Business: * `B ` - Business, * `P ` - Person
Root Schema : schema
Type:
Show Source
object-
accountId: string
Maximum Length:
10Account ID -
customerServiceRequestType: string
Maximum Length:
30Customer Service Request Type controls how a specific customer service request is processed.Example:DSS-NEW-SERVICE -
personId: string
Maximum Length:
10Person ID -
personOrBusiness: string
Allowed Values:
[ "B ", "P " ]Person/Business: * `B ` - Business, * `P ` - Person
Response
Supported Media Types
- application/xml
- application/json
200 Response
Success response
Root Schema : C1SSCustRead
Type:
Show Source
object-
emailContacts: object
emailContacts
-
entityName: string
Maximum Length:
254Name -
faxContacts: object
faxContacts
-
firstName: string
Maximum Length:
50First Name -
lastName: string
Maximum Length:
50Last Name -
mailingAddress: object
mailingAddress
-
otherContacts: object
otherContacts
-
otherPendStopExists: boolean
Another Pending Task Exists switch indicates whether or not a non-final self-service task with phone and email information exists for an account.Example:
true -
personIdentifiers: object
personIdentifiers
-
phoneContacts: object
phoneContacts
-
phoneNumbers: object
phoneNumbers
-
shouldPromptForId: boolean
Should Prompt For ID switch indicates whether or not the customer will be prompted for an Identification Number.Example:
true
Nested Schema : mailingAddress
Type:
Show Source
object-
addressLine1: string
Maximum Length:
254Address -
addressLine2: string
Maximum Length:
254Address 2 -
addressLine3: string
Maximum Length:
254Address 3 -
addressLine4: string
Maximum Length:
254Address 4 -
city: string
Maximum Length:
90City -
country: string
Maximum Length:
3Country -
county: string
Maximum Length:
90County -
geographic: string
Maximum Length:
11Geographical Code -
houseType: string
Allowed Values:
[ "AB ", "WW " ]House Type: * `AB ` - House Boat References, * `WW ` - House Trailer Reference -
inCityLimit: boolean
In City Limit
-
number1: string
Maximum Length:
6Number 1 -
number2: string
Maximum Length:
4Number 2 -
postal: string
Maximum Length:
12Postal -
state: string
Maximum Length:
6State
Nested Schema : items
Type:
Show Source
object-
contactActiveInactive: string
Allowed Values:
[ "C1AC", "C1IN" ]Most contact preferences will remain active. When a contact is no longer valid, the existing contact should be updated to Inactive. * `C1AC` - Active, * `C1IN` - Inactive -
contactId: string
Maximum Length:
10Contact Detail ID is a system-assigned unique identifier of the person contact.Example:4050952629 -
contactPrimary: string
Allowed Values:
[ "C1NO", "C1YS" ]Primary switch must be set for exactly one person contact for each contact routing. * `C1NO` - No, * `C1YS` - Yes -
contactType: string
Maximum Length:
30Person Contact Type indicates the type of contact such as, home phone, cell phone, or work email.Example:HOMEPHONE, WORKEMAIL -
contactValue: string
Maximum Length:
254Contact Detail Value contains the specific contact information such as the phone number or email address in the associated format.Example:415-123-4567, mark.brazil@email.com
Nested Schema : items
Type:
Show Source
object-
contactActiveInactive: string
Allowed Values:
[ "C1AC", "C1IN" ]Most contact preferences will remain active. When a contact is no longer valid, the existing contact should be updated to Inactive. * `C1AC` - Active, * `C1IN` - Inactive -
contactId: string
Maximum Length:
10Contact Detail ID is a system-assigned unique identifier of the person contact.Example:4050952629 -
contactPrimary: string
Allowed Values:
[ "C1NO", "C1YS" ]Primary switch must be set for exactly one person contact for each contact routing. * `C1NO` - No, * `C1YS` - Yes -
contactType: string
Maximum Length:
30Person Contact Type indicates the type of contact such as, home phone, cell phone, or work email.Example:HOMEPHONE, WORKEMAIL -
contactValue: string
Maximum Length:
254Contact Detail Value contains the specific contact information such as the phone number or email address in the associated format.Example:415-123-4567, mark.brazil@email.com
Nested Schema : items
Type:
Show Source
object-
contactActiveInactive: string
Allowed Values:
[ "C1AC", "C1IN" ]Most contact preferences will remain active. When a contact is no longer valid, the existing contact should be updated to Inactive. * `C1AC` - Active, * `C1IN` - Inactive -
contactId: string
Maximum Length:
10Contact Detail ID is a system-assigned unique identifier of the person contact.Example:4050952629 -
contactPrimary: string
Allowed Values:
[ "C1NO", "C1YS" ]Primary switch must be set for exactly one person contact for each contact routing. * `C1NO` - No, * `C1YS` - Yes -
contactType: string
Maximum Length:
30Person Contact Type indicates the type of contact such as, home phone, cell phone, or work email.Example:HOMEPHONE, WORKEMAIL -
contactValue: string
Maximum Length:
254Contact Detail Value contains the specific contact information such as the phone number or email address in the associated format.Example:415-123-4567, mark.brazil@email.com
Nested Schema : items
Type:
Show Source
object-
idType: string
Maximum Length:
8ID Type defines the type of identification.Example:SSN
Nested Schema : items
Type:
Show Source
object-
contactActiveInactive: string
Allowed Values:
[ "C1AC", "C1IN" ]Most contact preferences will remain active. When a contact is no longer valid, the existing contact should be updated to Inactive. * `C1AC` - Active, * `C1IN` - Inactive -
contactId: string
Maximum Length:
10Contact Detail ID is a system-assigned unique identifier of the person contact.Example:4050952629 -
contactPrimary: string
Allowed Values:
[ "C1NO", "C1YS" ]Primary switch must be set for exactly one person contact for each contact routing. * `C1NO` - No, * `C1YS` - Yes -
contactType: string
Maximum Length:
30Person Contact Type indicates the type of contact such as, home phone, cell phone, or work email.Example:HOMEPHONE, WORKEMAIL -
contactValue: string
Maximum Length:
254Contact Detail Value contains the specific contact information such as the phone number or email address in the associated format.Example:415-123-4567, mark.brazil@email.com
Nested Schema : items
Type:
Show Source
object-
phone: string
Maximum Length:
24Phone Number -
phoneType: string
Maximum Length:
12Phone Type -
phoneTypeDescription: string
Maximum Length:
60Description -
sequence: number
Minimum Value:
-999Maximum Value:999Sequence
400 Response
Bad Request
Root Schema : problemDetailDocument
Type:
Show Source
object-
detail: string
Maximum Length:
60The long message description from the Oracle Utilities Application Framework in CDATA format. -
httpStatus: number
Minimum Value:
0Maximum Value:9999The HTTP Status code for the error. -
problemInstance: string
Maximum Length:
60Fully qualified URL consisting of the Base URI Timestamp of error in ISO format, the User used for the transaction, the Message Category within Oracle Utilities Application Framework, the Message Number within Oracle Utilities Application Framework, the Request URL and the HTTP method used for the transaction. -
problemType: string
Maximum Length:
60URL of the format "A/message/X/Y" where A is the base URI, X is the Message Category and Y is the Message Number within Oracle Utilities Application Framework. -
serverMessage: object
serverMessage
-
stackTrace: string
Maximum Length:
60The stack trace shows where the error occurs during the execution of a program. -
title: string
Maximum Length:
60Fully qualified error message from Oracle Utilities Application Framework in CDATA format.
Nested Schema : serverMessage
Type:
Show Source
object-
callSequence: string
Maximum Length:
60Delimited sequence of programs called. -
longDescription: string
Maximum Length:
60The long message description from the Oracle Utilities Application Framework in CDATA format. -
messageCategory: number
Minimum Value:
0Maximum Value:0Message Category within Oracle Utilities Application Framework. -
messageNbr: number
Minimum Value:
-99999Maximum Value:99999Message Number within Oracle Utilities Application Framework. -
messageText: string
Maximum Length:
60Fully qualified error message from Oracle Utilities Application Framework in CDATA format. -
programName: string
Maximum Length:
60Name of the program that encountered the error.
500 Response
Internal Server Error
Root Schema : problemDetailDocument
Type:
Show Source
object-
detail: string
Maximum Length:
60The long message description from the Oracle Utilities Application Framework in CDATA format. -
httpStatus: number
Minimum Value:
0Maximum Value:9999The HTTP Status code for the error. -
problemInstance: string
Maximum Length:
60Fully qualified URL consisting of the Base URI Timestamp of error in ISO format, the User used for the transaction, the Message Category within Oracle Utilities Application Framework, the Message Number within Oracle Utilities Application Framework, the Request URL and the HTTP method used for the transaction. -
problemType: string
Maximum Length:
60URL of the format "A/message/X/Y" where A is the base URI, X is the Message Category and Y is the Message Number within Oracle Utilities Application Framework. -
serverMessage: object
serverMessage
-
stackTrace: string
Maximum Length:
60The stack trace shows where the error occurs during the execution of a program. -
title: string
Maximum Length:
60Fully qualified error message from Oracle Utilities Application Framework in CDATA format.
Nested Schema : serverMessage
Type:
Show Source
object-
callSequence: string
Maximum Length:
60Delimited sequence of programs called. -
longDescription: string
Maximum Length:
60The long message description from the Oracle Utilities Application Framework in CDATA format. -
messageCategory: number
Minimum Value:
0Maximum Value:0Message Category within Oracle Utilities Application Framework. -
messageNbr: number
Minimum Value:
-99999Maximum Value:99999Message Number within Oracle Utilities Application Framework. -
messageText: string
Maximum Length:
60Fully qualified error message from Oracle Utilities Application Framework in CDATA format. -
programName: string
Maximum Length:
60Name of the program that encountered the error.