4 User Roles and Permissions

Your Oracle Utilities Opower Delivery Team manages Inside Opower users and can grant access to additional users within the organization. If there is a user at your utility who needs access to Inside Opower, the Service Delivery Manager responsible for your program can grant access to that user. Information on how to contact the team can be found on the Community page in Inside Opower.

A utility user's level of access depends on their assigned role. A user can be assigned single or multiple roles.

Role Description
Utility - Full Access
  • Provides the ability to view widgets within the Data tab and download reports
  • Provides editing permissions to Tip Manager
  • Provides the ability to view and call peak events for the Behavioral Demand Response or Peak Time Rebate events products
  • If enabled, provides view-only access to the Analytics Visualization add-on
Utility - Data Access
  • Provides the ability to download data, custom reports, and extracts within the Data tab
Utility - Data View
  • Provides the ability to view widgets within the Data tab
Utility - Content Config
  • Provides editing permissions to Tip Manager
  • If enabled, provides view-only access to the Analytics Visualization add-on
Utility - DRMS Scheduler
  • Provides the ability to view and call peak events for the Behavioral Demand Response and Peak Time Rebate products
Utility - View Only
  • Provides view-only access to the Peak Events, Data, and Tip Manager features and tabs
  • If enabled, provides view-only access to the Analytics Visualization add-on