6 Appendix A: Load Shifting Electric Vehicle Modules

The Load Shifting Cloud Service, Electric Vehicle (EV) includes the following email communication features:

• EV Charging Coach Emails
• Load Shifting EV Insights in Weekly Energy Update Emails

Each of these features includes a series of emails sent to customers who charge EVs at their home. The emails are intended to help customers better understand their rates, and encourage them to shift their charging to utility-preferred times, when electricity is typically less expensive.

For each of the modules listed in this appendix, you will find:

• Module overview
• Design image that shows an example of the module
• Requirements
• User experience variations, if any are available
• Configuration options