TOU Welcome Message Module

The TOU Welcome Message module is part of the Opower Load Shifting Cloud Service, Rate Coach. An electric vehicle variation is used in the EV Charging Coach emails, and is documented in the User Experience section below.

For additional information about this module, including requirements and additional variations, see TOU Welcome Message Module in the Opower Load Shifting, Rate Coach Product Overview.

Requirements

There are no module-specific requirements. For product requirements, see Requirements and Limitations for EV Charging Coach Emails.

User Experience

This section discusses the standard user experience for this module when it is used in the EV Charging Coach emails. The module includes:

Image: The welcome image is omitted from the module.

Welcome Message: The welcome message introduces customers to the EV Charging Coach email program. The message is designed to encourage customers to keep reading to learn how to save money. For example, "Rate Coach is a weekly email designed to help you save money".

EV Insight Statement: This statement is added to the EV Charging Coach variation. The statement tells readers that the purpose of this email program is to help them avoid charging their EV or using large appliances during higher-cost times. For example, "We'll help you avoid charging your EV an during other appliances at higher-cost times."

Rate Insight Statements: The insight statements describes the customer's time of use rate plan and identifies the date range associated with the current schedule. For example, "You're on a rate plan that charges different prices throughout the day. The current winter schedule lasts from October 1 - March 15."