2 Load Shifting Rate Coach Emails

The Load Shifting Cloud Service, Rate Coach includes the following email features:

• Time of Use Rate Coach Emails
• Demand Rate Coach Emails

Each of these features provides utility customers with a series of weekly emails. Each email is designed to encourage customers on time of use (TOU) rate plans to shift electricity to off-peak hours, or to encourage customers on demand rate plans to lower their demand charges. The emails include rate plan details, personalized energy use insights, and actionable tips to help customers reduce usage when electricity is most expensive, and save money on their energy bills.