Tips Module
This module delivers energy savings tips to customers using dynamic personalized tips that are relevant to a customer's unique needs. The tips are automatically selected and prioritized based on each customer's attributes, continually refreshed with new information, and designed to cover a wide variety of energy-saving and financial investment categories. A Load Shifting tip library has been created with tips that help customers shift usage from peak to off-peak hours and reduce peak consumption.
Requirements
This table discusses customer requirements:
| Category | Description |
|---|---|
|
Data Coverage |
The default requirements are:
This product does not differentiate between estimated and non-estimated reads. Both types of reads are supported. |
User Experience
This module includes the following components:
Tip Content: An individual tip includes a tip image, tip title, and tip summary. Clicking on an individual tip takes the customer to the public-facing tip details page on the Digital Self Service - Energy Management Web Portal.
Tip Image: This image is a visual representation of the action that the tip recommends. Customers can click on the title to view more detailed information about the tip.
Tip Title: The title is a short sentence that summarizes the recommended action. Customers can click on the title to view more detailed information about the tip.
Tip Summary: The summary elaborates on the tip with more explanation about why using the tip is beneficial.
See more ways to save: When clicked, this link directs users to the Digital Self Service - Energy Management Ways to Save. Customers can see the public-facing version of this page even if they have not signed in.
This image shows an example of the Tips module:
Figure 2-38 Tips Module
