Service history is used to capture and record relevant information regarding service or maintenance on assets. Typically it is used to record inspection feedback, pass/fail details, downtime, parts failure information, maintenance or service logs, or other information regarding service on the asset.

Types of service history might include:

Service history records can be manually created or automatically generated as the result of completion events being processed for activities. If the service history type has any schedule defined, a set schedule may also be established to create regular service history for repeated tasks such as inspection or regular maintenance. Service history types linked to asset types control which service history can be created for assets.