Configuring Field Task Types
Field task types are configured using the extendable lookup portal.
You can access the extendable lookup portal from the Admin > General > Extendable Lookup.
Use the Extendable Lookup Search zone to search for and select the Field Task Type (D1-FieldTaskTypeLookup) extendable lookup.
The following zones may appear as part of the portal's Main tab page:
• Extendable Lookup List: This zone displays a list of values for the Field Task Type extendable lookup.
• Extendable Lookup List: This zone provides information about the selected value.
Service Order Management Configuration
The following table outlines the field task types that must be configured to support each of the service order activity types supported by Service Order Management:
Service Order Activity
Field Task Types
Enable Service — Meters
Connect SP at Source: D1-ConnectSPAtSource
Connect SP at Meter: D1-ConnectSPAtMeter
Connect SP at Source and Turn On: D1-ConnectSPAtSourceAndTurnOn
Connect SP at Meter and Turn On: D1-ConnectSPAtMeterAndTurnOn
Connect SP at Source and Install Meter: D1-ConnSPAtSrceAndInstMtr
Connect SP at Meter and Install Meter: D1-ConnSPAtMtrAndInstMtr
Install Meter: D1-InstallMeter
Turn On Meter: D1-TurnOnMeter
Enable Service — Items
Connect SP at Source: D1-ConnectSPAtSource
Item - Connect SP at Device: D1-ConnectSPAtDevice
Item - Connect SP at Source and Turn On: D1-ConnSPAtSrceAndTurnOnDvc
Item - Connect SP at Device and Turn On: D1-ConnectSPAtDvcAndTurnOn
Connect SP at Source and Install Device: D1-ConnSPAtSrceAndInstDvc
Connect SP at Device and Install Device: D1-ConnSPAtDvcAndInstDvc
Item - Install Device: D1-InstallDevice
Turn On Item: D1-TurnOnItem
Disable Service — Meters
Turn Off Meter: D1-TurnOffMeter
Disable Service — Items
Turn Off Item: D1-TurnOffItem
Cut Service for Non-Payment — Meters
Cut for Non-Payment: D1-CutForNonPayment
Cut Service for Non-Payment — Items
Item - Cut for Non-Payment: D1-CutItemForNonPayment
Reconnect Service for Payment — Meters
Reconnect for Payment: D1-ReconnectForPayment
Reconnect Service for Payment — Items
Item - Reconnect for Payment: D1-ReconnectItemForPayment
Meter Exchange
Exchange Meter: D1-ExchangeMeter
Item Exchange
Exchange Device: D1-ExchangeDevice
Back-to-Back — Meters
Read Meter: D1-ReadMeter