Overview
Oracle Utilities Meter Data Management can be integrated with Oracle Utilities Customer Self Service (OUCSS) to allow utility customers to:
• View their usage data
• Create self-service meter readings (i.e. submit their own meter readings)
• Perform rate comparisons (via integration between CC&B and MDM)
Master Configuration
The following master configurations are used to configure the sync process between MDM and OUCSS:
Master Configuration
Description
Self Service Master Configuration
This master configuration is used for general configuration related to the MDM to OUCSS interface. This includes a variety of configuration including: temperature source, rate comparison, supported usage calculation groups, etc.
Supporting Oracle Utilities Meter Data Management Services
Oracle Utilities Meter Data Management provides the following services used by Oracle Utilities Customer Self Service:
Service Name
Description
Logic
Inbound Web Service
Create Self-Service Meter Read
Allows users to submit their own meter reads via the Customer Self Service application.
Service Script:
WX-CrSSMRead
WX-CreateSelfServiceMeterRead
Get Scalar Consumption Summary
Retrieves consumption data for display in the Customer Self Service application.
Service Script:
WX-GetSCsum
WX-GetScalarConsumptionSummary
Get Usage Overview
Retrieves an overview of a customer's usage for a user-specified duration for display in the Customer Self Service application
Service Script:
WX-GetUsgOVw
WX-GetUsageOverview
Multiple Account TOU Usages by Service Request Type
Uses the Get Usage Details service to retrieve usage for a list of accounts for display in the Customer Self Service application. Each account's usage is summarized by service type, UOM and SQI.
Service Script:
WX-MulAccTOU
WX-MultipleAccountTOUUsagesByServiceType
Multiple Account Usages by Service Request Type
Uses the Get Usage Details service to retrieve usage for a list of accounts for display in the Customer Self Service application. Each account's usage is summarized by service type, UOM and SQI.
Service Script:
WX-MulAccCmp
WX-MultipleAccountUsagesByServiceType
Multiple Account Usage Download Request
Uses the Get Usage Details service to retrieve usage for a list of accounts (by usage subscription) for display in the Customer Self Service application.
Service Script:
WX-MulAccUsg
WX-MultipleAccountUsagesDownload
Get Usage Details
Retrieves usage details for a customer for a user-specific time period (year, month, day) for display in the Customer Self Service application
Business Service:
WX-RETWSSTOUMapping
WX-RETWSSTOUMappingService
Usage Adjustment Retrieval
Retrieves usage adjustment types based on a user-specified rate schedule. Used by the Rate Compare feature of the Customer Self Service application.
Service Script:
WX-RetUsgAdj
WX-RetUsgAdj
OR
WX-UsageAdjustmentRetrieval
These services are based on the service scripts and business services noted above, and are invoked via the corresponding Inbound Web Services.
Refer to the Oracle Utilities Customer Self Service Implementation Guide for more information about integrating Oracle Utilities Meter Data Management with Oracle Utilities Customer Self Service.