Using 360 Degree View Contact
This portal is used to view a broad set of information related to a Contact.
You can access the portal from the Main > 360 Search > [options]. You are provided with the option of searching by Name, Address, or Device. Once a Contact has been selected you are brought to the 360 Degree View Contact portal.
The following zones may appear as part of the portal's Contact tab page:
• Contact Overview: Displays contact information (name, phone number, email address, etc.) for the selected contact.
• Contact's Service Points: Lists the Service Points related to the contact, including the relationship type (main contact, main customer, etc.) for each.
• Contact's Usage Subscriptions: Lists the Usage Subscriptions related to the contact, including the relationship type (main contact, main customer, etc.) for each.