Using 360 Degree View Service Point
This portal is used to view a broad set of information related to a Service Point.
You can access the portal from the Main > 360 Search > [options]. You are provided with the option of searching by Name, Address, or Device. Once a Service Point has been selected you are brought to the 360 Degree View Service Point portal.
The following zones may appear as part of the portal's Service Point tab page:
• Service Point Overview: Displays the Service Point, device, Device Configuration, Install Event, and Usage Subscription for the selected Service Point.
• Measuring Component Types: Lists the measuring component types configured for the Service Point. To display consumption history for a measuring component, click the Broadcast icon next to the Measuring Component Type. Doing so will display either the Interval Consumption History or the Scalar Consumption History.
• Interval Consumption History: Displays a graph of interval consumption for a broadcast interval measuring component type.
• Scalar Consumption History: Displays a graph of scalar consumption for a broadcast scalar measuring component type.
• Timeline: Displays a timeline of events for the Service Point, including usage transactions, activities, and VEE exceptions. Each event is depicted as a button containing the date on which the event occurred. To search for a specific month and year in the Timeline zone, select the month and year from the drop-down lists and click the Search icon. To navigate forward and back along the timeline, use the left and right arrows.
• Service Issue Monitors Related to SP: displays a list of service issue monitors and related service investigative orders related to the current Service Point, in reverse chronological order.