Understanding the Work Agenda Summary Row
The summary row tabulates data for the events in the displayed (filtered) events list.
• The Total Events in View field displays the number of events.
• The Est Customers Out field displays the number of customers estimated to be affected.
• The Calls field displays the number of calls received.
• The Priority Calls field displays the number of priority calls received.
• The Emergency Customers Out field displays the number of impacted emergency customers.
• The Medical Customers Out field displays the number of impacted medical customers.
• The Key Customers Out field displays the number of impacted key customers.
• The Sensitive Customers Out field displays the number of sensitive customers.
• The Crews En Route/Onsite field displays the number of crews en route or onsite.
The last three columns are based on the total counts (in your subscribed control zones) and, unlike the other Summary Row columns, ignore any filters:
• The Priority To Do field displays the number of priority events that are in the To Do list.
• The Normal To Do field displays the number of normal events that are in the To Do list.
• The In Progress field displays the number of in progress events.