Removing a Document Association
To remove an association between a document and an asset, complete these steps:
1. Login to Web Workspace as an Administration user.
2. Select Manage Documents... from the Web Workspace Tools menu. The Manage Documents window opens.
3. Open a Viewer. Locate and select the asset that you wish to disassociate from a document. The Manage Document window's Selected Asset field populates with the name of the asset and the Manage Documents pane lists all associated documents.
4. In the Manage Documents list, select the document you wish to disassociate from the asset. The Unassociate and View Document buttons are activated.
5. [Optional] Click View Document to display the document in an external viewer. For example, viewing a JPEG file might open the file in Windows Photo Viewer.
6. Click the Unassociate button to remove the association between the selected document and selected asset. The following occurs:
The selected document is removed from the Manage Documents list.
In the Viewer, a document condition is removed from the selected asset.
7. Click Exit to close the Manage Documents window.
Associating Damage Assessments to an Asset
You can enter damage assessment for an asset. Damage assessment incidents are not included in counts for the event. The damage assessment trouble code has an associated clue symbol Damage Assessment clue symbol (letters 'DA' in a red circle), which will be displayed in Viewer at the damage location.
When you enter damage assessment information, you can select one or more crew types needed to repair the reported damage.
If multiple damage assessments exist for an event, the system will calculate the estimated repair time by adding together estimated repair times from each active damage assessment.
To enter damage assessment information for an asset, complete the following steps:
1. Open the Viewer.
2. Select an asset and open its Control Tool.
3. Click the Control Tool's Damage Assessment... button. The Event Details Damage Assessments tab opens for the selected asset. Any existing damage assessment records for the asset will be displayed in the list.
4. Click the New Damage Assessment () toolbar button. The Damage Assessment window opens. The Damaged Assets table contains a single row for the selected device.
5. Complete additional fields on this screen as needed. See “Understanding the Damage Assessment Window” for field descriptions.
6. Click the Save button on the toolbar.
7. New damage assessment is created. In the Viewer, a damage assessment symbol appears on the asset. The damage assessment would either create new event or group into an existing event.
8. Once the damage has been assessed, populate the Damage Specifics, Damaged Assets, and Attachments sections and click the damage has been assessed () toolbar button to indicate that the damage assessment has been performed. The status of the damage assessment changes to Assessed. Estimated Time to Repair for the event may get updated based on entered damage details.
Completing and Instructing Actions
When you perform actions in the Control Tool while you are recording in Web Switching Management, the system automatically populates fields in the associated switching sheet as follows:
The date field on the Control Tool, which defaults to the current date and time, is used to populate the Completed Date field in the associated switching sheet when an operation is completed in the Control Tool.
If steps are instructed to a crew, this date is used to populate the Instructed Date field in the switching sheet.
The Instructed Actions area below the date field displays a list of actions that have been instructed on the selected asset. The drop-down list allows you to select an instructed action to complete.
The Show Sheet... button displays the sheet that contains the selected instructed action so you can execute the actions from Web Switching Management.
Note: This option is available only when Web Switching Management is licensed. This allows you to navigate to the switching sheet so you can perform the step from there. If you are not using Web Switching Management, you can Complete, Abort, or Fail the selected instructed action from the Control Tool.