The Operations Event Note pane allows you to create, edit, delete, and view previous versions of the note.
• To create a note, enter text in the text field and click the add note button (). The note will be added to the Operations Event Note table.
• To edit a note, select the note row, right-click, and select Edit... from the context menu. The current note will populate the note text field. Edit the text and click the check mark button () to save a new version. To exit edit mode without saving changes, click the X button ().
• To view previous note versions, right-click the note row, and select Show Versions... to open the Operations Event Note History dialog box, which lists the date and time when the previous versions were created, the user who created it, and the note text. Click OK to close the dialog box.
• To delete a note, select the note row, right-click, and select Delete from the context menu.
Notes:
• Deleting a note removes the note and all versions from the Operations Event Note pane.
• A configuration SRS rule (maintainJobCommentHistory) determines whether previous note values are stored when a note is modified or deleted. If the rule is disabled, the note history will not be saved.
Using the Completion Actions Tab
The Completion Actions tab lets you view detailed information about the event, as well as enter information about the actions taken to complete the event. The first section displays summary information about the event, including the duration and scope of the event. The second section lets you enter information about the cause of the outage, the affected system and subsystem, environmental factors, and the actions that were taken to restore the outage. The third section allows you to exclude the event from the interruption indices calculations. The fourth section displays a log of changes made to the event details after the event was completed. The fifth section contains buttons that let you perform various actions associated with the event (for example, complete the event).
The Completion Actions tab displays the following fields and buttons:
• Event Began contains the date and time at which the event began. This field is editable except for switching events.
• Est # of Cust Out contains the estimated number of customers experiencing an outage for this event.
• Event Restored contains the date and time of event restoration (that is, when the outage area was restored). This field is editable except for switching events.
• The Details section displays the following drop-down lists.
• The System drop-down list lets you specify what type of system the failure is on (for example, distribution, purification, pressurization, storage, supply, and so on).
• The Sub-System indicates the type of sub-system (for example, water main, water tower, reservoir, main, and so on.
• The Type drop-down list lets you specify the type of asset that is experiencing the problem.
• The Failure drop-down list lets you specify the type of failure that is occurring.
• The Interrupting Asset drop-down list lets you specify the type of interrupting asset involved with the event.
• The Cause drop-down list lets you specify the type of primary cause issues involved with the event, such as contamination, corrosion, and so on.
• The Weather drop-down list lets you specify weather conditions at the time of the event.
• The Environment drop-down list lets you specify any environmental factors that may have been involved with the event.
• The Remedy drop-down list lets you specify the task performed to resolve the event.
• The Interruption Indices section displays the following fields:
• The Exclude This Event check box allows you to designate if you want to exclude this event from the interruption indices calculations done by the Oracle Utilities Network Management System – Trouble Reporting application. The Exclude from Interruption Indices check box is not displayed for switching or planned outage events.
• The Reason for Exclusion field provides free-form text entry of the reason for the exclusion of this event from the interruption indices. The Reason for Exclusion field is not displayed for switching or planned outage events.
• The Edit Log table displays information related to event details being edited after the event is completed. This table contains the following columns:
• The Who column contains the user ID of who performed the edit.
• The Date column contains the date and time of the edit.
• The Reason column contains a description of why the edit was made.
• The Field column contains the name of an Event Details field that changed after the event was completed.
• The Previous Value column contains the value of the field prior to the change.
Note: If multiple fields are edited post-completion, each change will be listed in a separate row.
Using the Equipment Failure Tab
The Equipment Failure tab lets you record detailed information about any failed equipment related to an event. You can record and track the type of equipment that failed, the manufacturer, serial number, and other details.
The Equipment Failure tab displays the following fields and buttons:
• Failure Item is automatically populated with the Failure option selected in the Event Details tab.
• The Manufacturer drop‑down menu provides a list of manufacturers to select from.
• Serial # is an editable (alphanumeric) field for you to enter the serial number for the equipment.
• Date of Manufacture is an editable (date/time) field for you to enter the date of manufacture of the equipment.
• Date of Installation is an editable (date/time) field for you to enter the date of installation of the equipment.
• Type is an editable (alphanumeric) field for you to enter the type of equipment.
• Size is an editable (alphanumeric) field for you to enter the size of the equipment.