To add a new user to Oracle Utilities Network Management System, complete these steps:
1. Click the Add button in the Current Users pane. The Add / Edit User Information dialog box appears.
2. Enter the user information in the data fields:
• Username: the new user's system login name.
• Full Name: the user's full name.
• Default Zone Set: optionally, add the name of the control zone set that the user will be automatically subscribed to when they log in to the system.
• Excluded Zone Set: optionally, enter a zone set that the user cannot subscribe to.
Note: Once you select a zone in either the Default Zone or the Excluded Zone, that zone will be removed as a choice from the other.
3. Select the user's account setting:
• Active User: designates an active user account; required to login to NMS.
• Priority User: used for callback processing, which sends priority customer callback notifications to users with the Priority User account setting selected.
• External User: designates an external system user agent that connects to NMS via an interface, such as Web Callbacks or IVR.
Note: Temporarily Inactivating a User
When a user will be inactive for a period of time, you may wish to set their user status to inactive by deselecting the Active User option. This will keep them from logging into the system, but allows for simple reinstatement when they become available.
4. Click the Save button. The new user is added to the Current Users table.
Notes:
• If the entered Username already exists, an error will appear and you will have to modify the username.
• To cancel without saving changes, click the Cancel button.