If a crew in the field discovers an event that has not been identified by a customer, you may use the Create Event tool to add the event to the NMS.
To open the Create Event window, select New and then Event... from the Web Workspace File menu. Alternatively, you may click the Web Workspace new event button ().
The Create Event window displays the following fields and buttons:
• The Selected Device field displays the name of the device on which to create the event.
• The Event Began field allows you to enter the date and time when the event began.
• The Work Queue drop‑down list allows you to select a work queue for the event.
• The Event Type selection allows you to designate whether the event should be created as a Probable Device Outage, Probable Stable Device Outage, Non-Outage, or Restored Real Outage.
• The Restored Real Outage Options pane allows you to add the restored time and device phases to a restored real outage event. The Create Switching Sheet check box allow you to create an emergency switching sheet for the restored outage (see “Emergency Switching” for information on emergency switching sheets).
• The OK button creates the new event on the selected device and closes the Create Event window.
• The Help... button displays help for the current window.
• The Cancel button closes the Create Event window without creating a new event.