Creating AMI Requests for Service Outages

To create an AMI request for an existing service outage, follow these steps:

1. Select an existing PSO event in the Work Agenda, then select AMI Confirm from the Actions menu. A new AMI request is created for the meter affected by the selected event.

If you attempt to create an AMI request for a customer that is part of an active AMI request, the AMI Rejected Meters dialog box is displayed. This dialog box lists the customer information associated with the meter that was rejected. Click OK to continue.

Note: You can perform the same action by selecting AMI Confirm from the Event Details Trouble Info tab.