The Active Jobs pane provides basic crew information, as well as information for the event where they are en route to/onsite at. It allows you to move and release crews. You can also use the Active Jobs pane to record that a crew has arrived onsite, to enter an estimated restoration time, and add an operations event note.
Components of the Active Jobs Pane
• The Est Restore Time field displays the date and time when the event that the crew is en route/onsite is estimated to be restored. This time can be edited using date/time actions (see “Using Date/Time Pickers”). Select the Clear button to remove the Estimated Restore Time time (Clear ERT).
• The Onsite/Not Onsite drop-down list allows you to designate whether the crew has arrived onsite or not. The date/time field (to the right) populates with the current time when you set the crew to Onsite. You may use the calendar button () to specify a different time. Validity checking is performed on the entered time and any time before the crew was set En-Route or after the current time will be flagged as an error.
• The Suspend/Not Suspend check box indicates whether the crew is suspended. To suspend the crew, click the check box. The date/time field (to the right) populates with the current time when you check the box. The date/time field populates with the current time when you check the box. You may use the calendar button () to specify a different time, any valid time sets the drop-down to Suspend and clearing the time sets the drop-down to Not Suspend. Validity checking is performed on the entered time and any time before the crew was set En-Route or after the current time will be flagged as an error.
• The Operations Event Note field allows you to enter new or modify existing notes about the event.
• The Active Jobs table displays information about the event that the crew is en route to or onsite at, if applicable. The table contains the following information.
• The Event # column displays the event number of the event that the crew is currently en route to or onsite at, if applicable.
• The Crew Status column displays the status of the crew for this event (En Route or Onsite).
• The Est Restore Time column displays the date and time when the event that the crew is en route/onsite is estimated to be restored.
• The Feeder column displays the name of the feeder for the device where the crew is currently en route/onsite, if any.
• The Device column displays the name of the device related to the event.
• The # Calls column displays the number of calls for the event.
• The # Out column displays the number of customers out for the event.
• Button Section
• The Apply button saves the changes you have made.
• The Move Crew… button opens the Choose Work Location dialog box where you enter the location you want to move the crew to by selecting a device in the Viewer.
• The Release Crew button releases the crew from the event.
Note: If you moved the crew, the change is still saved.