Appointment Request

The Appointment Request section allows you to schedule an appointment or record a prior notification requirement for a meet. The Appointment Request section includes the following fields:

• Type is a drop-down list that allows you to select the appointment type:

• None, the default value, signifies that there is not an appointment request for the call.

• After signifies that an appointment is being scheduled within a range after the time given in the Date/Time field. For example, scheduling a meet between 8:00 a.m. and noon would have range of 04:00 and a time beginning at 08:00.

• Call Before is for appointments where there is not a specific time or range, but the customer needs a certain amount of forewarning prior to the appointment. For example, it may be the time required for the customer travel from work to their home for the appointment.