Product User Type Matrix
User Type
Configuration Assistant
Flex
Model Management
Service Alert
Storm Management
Web Call Entry
Web Callbacks
Web Workspace
Administration
X
 
 
X
 
 
 
X
Crew Operations
 
 
 
 
 
 
 
X
Full Operations
 
 
 
 
X
 
X
X
Full Operations Plus Switching
 
 
 
 
 
 
 
X
Model Validation
 
 
X
 
 
 
 
 
Storm Administration
 
 
 
 
X
 
 
 
Switching Request
 
 
 
 
 
 
 
X
Trainer
 
 
 
 
 
 
 
 
Trouble Maintenance
 
 
 
 
 
 
 
X
View Only
 
 
 
 
X
 
 
X
Web Call Entry
 
 
 
 
 
X
 
 
Flex Crew Operations
 
X
 
 
 
 
 
 
Flex Full Operations
 
X
 
 
 
 
 
 
Flex Full Operations Plus Switching
 
X
 
 
 
 
 
 
Flex Switching Request
 
X
 
 
 
 
 
 
Flex View Only
 
X
 
 
 
 
 
 
Note: See Appendix E- Tool to User Type Matrix for a list of tools that the user type may access in each module.
• The Current User Types column lists the user types for the selected product that the selected user has access to.
• The Add Selected User Types button allows you to grant access to a selected user type from the Remaining User Types column to the selected user.
• The Remove Selected User Types button allows you to remove access to a selected user type from the Current User Types column from the selected user.
Note: For information on the Flex Operations user types, see “Using the Flex User Administration Tab”.