Progressing Crew Status
Once a crew is assigned to an outage event, you can progress its status.
Note: You can update the crew status from the Event List, the Crew List, the crew symbol in the Map, or from the Event Details Job Actions tab.
1. Right-click the event or crew.
2. From the context menu, select the appropriate option from the Manage Crew [Name] on Event [#] options:
• En Route: Places the crew en route to the event.
• Onsite: Places the crew onsite at the event location.
• Offsite: Places the crew offsite and sets their status back to En Route.
• Suspend: Suspends a crew from its active event. Once a crew is suspended from an event, they can be placed En Route to another assignment.
• Release: Removes the crew from its current assignment.
• Release from all Events: Releases the crew from all assigned events. This option is only available when a single crew is selected.
The only time that an event and a crew must both be selected is when initially assigning a crew to an event. From an event in the Events pane or the event symbol on the Map, you can update the status of any crew currently assigned to that event. A submenu will be shown for each crew currently assigned to that event. Similarly, from a Crew in the Crews pane or a Crew symbol on the Map, you can update the status of that crew on any event that the crew is currently assigned to. A submenu will be shown for each event that the Crew is currently assigned to.
To view the location of an En route, Onsite, or Offsite crew that has device information available in the selected row, click the Focus button (
) or select View on Map... from Actions menu. The Map will open (if not already open) and focus on the device from the selected crew row.
) or select View on Map... from Actions menu. The Map will open (if not already open) and focus on the device from the selected crew row.