Current KPIs

The Current KPIs - All Zones panel contains several widgets that display company-wide outage-related key performance indicators (KPIs). These KPIs are the number of customers out, the number of outages, the number of critical customers out, and the number of customer calls (for active outages).

Each KPI widget includes the following elements:

• KPI title

• Current KPI value

• KPI value trend graph

• Label for the duration of the KPI value trend graph (for example., "Last 24 Hours")

• Percentage change of the KPI value between the start of trend graph and current value.

Note: Change percentage is not displayed if the starting value is zero.