Troubleshooting and Support

If you experience problems with your Oracle Utilities Network Management System, there are a number of tools and resources available to help you identify and resolve problems. These include log files, core files, Knowledge Management Documents available on My Oracle Support, and Oracle Customer Support.

This chapter includes the following topics:

• Troubleshooting an Issue

• Evaluating System Status

• Examining Log Files

• Examining Core Files

• Identifying Memory Leaks with monitor‑ps‑sizes

• Other Troubleshooting Utilities

• Oracle Support Information

• Support Knowledgebase

• Contacting Oracle Support