• The Event # column contains the unique number assigned to the event. The event number is also displayed in other Oracle Utilities Network Management System applications in order to track the status of the event.

• The Customer Start Date column contains the date and time the event was reported to have begun for this customer.

• The Customer Restored Date column contains the date and time the event was resolved for this customer. If this field is empty, then the event has not been completed in Oracle Utilities Network Management System.

• The Event Type column indicates whether the event was an outage or non-outage.

• OUT: An outage event where some customers were without service.

• NON: A non-outage event, such as street light always on/off.)

• If you select a row in the table, the details for that event are displayed in the window below the table. The event details include the event number, device and feeder information, and event time information. The information on the Event History window is view-only. Many of the fields on the Event History window match the Event Information and other fields on the main Web Call Entry window.

• The Event # field displays the unique number assigned to the event. The event number is also displayed in other Oracle Utilities Network Management System applications in order to track the status of the event.

• The Feeder field displays the feeder associated with the event.

• The Event Device field displays the device associated with the event.

• The Est Cust Affected field displays the estimated number of customers affected by the event.

• The Customer Start Date field displays the date and time the event was reported to have begun for this customer.

• The Customer Restored Date field displays the date and time the event was resolved for this customer. If this field is empty, then the event has not been completed in Oracle Utilities Network Management System.

• The Primary Cause field displays the Event Details Primary Cause, if available. See the Event Details “Using the Completion Actions Tab” for information on Primary Cause selection.

• The Remedy field displays the value from the Event Details Remedy drop-down list if it has been populated from Web Trouble.

• The Scheduled field displays the value from the Event Details Scheduled drop-down list if it has been populated from Web Trouble.

• The Utility Error field displays the value from the Event Details Utility Error drop-down list if it has been populated from Web Trouble.

• The Other field displays the value from the Event Details Other drop-down list if it has been populated from Web Trouble.

• The Foreign Interf. field indicates any foreign interference associated with the outage.

• The Vegetation field displays the value from the Event Details Vegetation drop-down list if it has been populated from Web Trouble.

• The Defective Equip. field displays the value from the Event Details Defective Equip. drop-down list if it has been populated from Web Trouble.

• The Environment field displays the value from the Event Details Environment drop-down list if it has been populated from Web Trouble.

• The Weather field displays the value from the Event Details Weather drop-down list if it has been populated from Web Trouble.

• The Operations Cancellation Reason field displays the reason given for canceling the event if canceled by operations personnel. Typically done if event was inadvertently entered in the system.

• The Operations Event Note field displays notes entered regarding the event. These notes may include crew remarks and resolution issues.

• The Close button closes the Event History window.

• The Help button displays help for this window.