Understanding Flex Operations Event Details Information Pane
The Event Information pane at the top of Event Details, contains the following information.
• The Event # is the number the system has assigned to the event.
• The Phases Out is the event phases.
• The # Calls is the number of calls for the event.
• Customers Out contains the estimated number of customers experiencing an outage for this event.
• The # Emer., # Med., # Key, and # Sens. list the critical customers affected by the event.
• Start Date contains the date and time when the event began. This field is editable except for switching events. For switching events, you must edit the
Completed Date in the switching step itself. See
Steps Tab on page 11-28 for more information.
• Est Restore Date contains the estimated restore date for the event. You may edit or clear the estimated restore date using standard Date/Time controls (see
Using Date/Time Pickers on page 1-5 for details).
• Restore Date contains the date and time of event restoration (that is, when the outage area was restored). This field is editable except for switching events. For switching events, you must edit the Completed Date in the switching step itself.
• Est Time to Repair contains the estimated time to repair the event.
• The Device is the name and type of device associated with the event
• The Sheet # is the switching sheet number associated with the event, if any. The switching sheet number is prefixed by the switching sheet type.
• Clues contains any clues contained in the customer calls.
• Zone displays the control zone where the associated device is located.