Creating AMI Requests for Specific Customers

To create an AMI request for an specific customers affected by an existing outage, follow these steps:

1. Select an existing outage in Work Agenda.

2. Open Event Details tool for the selected event either by double-clicking on the row or by selecting Event Details... from the Work Agenda Actions menu.

3. Once Event Details tool is opened for the selected event navigate to the AMI Customers tab.

4. In the AMI Customers table selected the customers that should be included in the AMI request.

5. Select AMI Confirm, AMI Voltage, or AMI Load Side from the Event Details Actions menu depending on the desired AMI request type.

For more information on different types of AMI requests as well as viewing history of AMI data for selected meter see description of AMI-related menu options in Understanding Event Details on page 3-2.

Completing AMI Requests

For information on completing AMI requests see Completing AMI Requests on page 3-57.

Canceling AMI Requests

For information on canceling AMI requests see Canceling AMI Requests on page 3-57.

Re-submitting AMI Requests

For information on re-submitting AMI requests see Re-submitting AMI Requests on page 3-57.